Monday, March 01, 2010


I wish you could’ve traveled around Tampa Bay with the Blind Visionary Express on Friday, February 19.  In this and the following blogs in this series, I’ll be sharing highlights from this really power-packed day that saw Virginia Jacko, co-author with me of The Blind Visionary,   and I and our little entourage trekking from Tampa to St. Petersburg to Safety Harbor from 10 a.m. to 8 p.m., introducing The Blind Visionary and Virginia to hundreds of new admirers. If you agree with me that the lessons in our book are worth sharing widely, I’d really like to have your thoughts about ways we might introduce Virginia and The Blind Visionary in your community.  You can send your ideas to Doug@DougEadie.com.

The Blind Visionary Express stopped first at Hillsborough High School in Tampa, where Virginia spoke to 150-plus student leaders in the Social Media Center.  MaryEllen Elia, superintendent of the Hillsborough Public Schools – one of the 10 largest districts in the country – gave Virginia a truly heartfelt introduction.  She focused on Virginia’s courage and tenacity in turning a tragedy – losing her eyesight to retinitis pigmentosa – into a triumph – becoming  president and CEO of the Miami Lighthouse.  By the way, as the mother of a highly accomplished son who also lost his eyesight to retinitis pigmentosa, MaryEllen not only easily relates to Virginia’s story, but she’s also passionate about meeting challenges head-on and about the responsibility of public schools to serve their blind students.

“Go Terriers!”  Virginia’s opening words – greeted by enthusiastic cheers – got the students’ attention, and, looking around while she was talking about her amazing journey from Purdue to the Miami Lighthouse, I could tell that she wasn’t ever in danger of losing her audience the least bit – a testimony to the wonderful stories in The Blind Visionary and Virginia’s skill in telling them.  Virginia touched briefly on each of the four lessons from Part Three of The Blind Visionary – reaching out aggressively; taking action; not giving in to fear; and keeping things in perspective – telling a vivid story from our book for each lesson.  You could’ve heard a pin drop, for example, when Virginia explained how she decided, on her way out the door of the president’s office at Purdue University, that she couldn’t keep going in her job and needed start all over at the Miami Lighthouse as a vocational rehabilitation student.  I could tell that her core message was really hitting home:  Take Action!  Don’t let yourself be a victim!  Overcoming challenges, whatever they are, is what gives life meaning, so go for it, boys and girls!

The Blind Visionary Express was even more special to me because of the family members who climbed aboard and worked really hard to make February 19 a great day.  In addition to myself and Virginia, our entourage included my wife, Barbara Krai, my son, William, representing our publisher, Governance Edge, who flew in from Cleveland and my sister Kay Sue Nagle, who flew in from Chicago for the party. 

From Hillsborough High School, the Blind Visionary Express headed to the Lions Eye Institute in Tampa, where parents and students were participating in the Braille Challenge.  But I’ll tell you about that in my next blog.  Don’t forget:  I want your ideas for getting out the word far and wide on Virginia’s amazing journey and the powerful lessons in it for all of us.


3/1/2010 10:35:38 AM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Saturday, December 19, 2009

“Don’t let fear win.”  That’s the third lesson that Virginia Jacko and I discuss in Part Three of our new book, The Blind Visionary, which is due out in mid-January 2010 from Governance Edge Publishers.  You’ll recall that The Blind Visionary is about Virginia’s incredible journey. It begins at Purdue University, where Virginia slowly but surely goes blind while working as a senior financial executive.  Virginia’s journey continues at the Miami Lighthouse for the Blind and Visually Impaired, where she starts all over as a vocational rehabilitation student and only four years later is the Lighthouse’s president & CEO.

I think you’ll really like what Virginia has to say in The Blind Visionary about not letting fear defeat you.  Here’s just a small sample:

“Maybe it’s kind of too obvious to mention, but I really do think that being a positive thinker has helped me get over fears.  It’s really close to the idea of believing in myself.  I don’t think I’m being – what do you call it? - a Pollyanna, when I try to see the glass half-full.  To me, it’s simple:  You waste precious time and energy on negative thoughts.  You’ve only got so much energy and you’ve only got so much time.  And so you can choose how you spend your time.  You can choose how you spend your thoughts.  And so spending much time on something negative is not really productive.  And I really think it comes more from that attitude than that I’m such a bubbly, Everything’s Okay!, type.  Because I don’t think that really is me; I’ve always been a pretty hard-headed realist.  But that doesn’t mean I’m negative.  I just think that when you see a bump in the road you assume you can deal with it, you don’t expect it to defeat you.  So you tackle the bump realistically, you get over the bump, and you go on.  Because that’s your life.  That’s life.  That’s what it is.”

That’s pretty good advice, isn’t it?  You’ll find lots more in The Blind Visionary.  Check it out at www.GovernanceEdge.com. 

12/19/2009 11:07:42 AM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Tuesday, November 24, 2009

If you enjoy the following excerpt from my newest book, The Blind Visionary, which I co-authored with Virginia Jacko, president & CEO of the Miami Lighthouse for the Blind and Visually Impaired, you’ll want to order your copy of the book when it comes out in mid-December.

This excerpt is from The Blind Visionary, “Part Two – The Miami Lighthouse:  Personal and Professional Rebirth”.

One Saturday, when I was back at my condo in Miami, Tracker and I were walking along my condo property looking onto Biscayne Bay.  You know, your guide dog is trained to lead you when the harness is on.  I was just bending over to put the harness on Tracker when,  unknown to me, as I found out later from a security guard, a nanny came along  with a baby buggy and cut between Tracker and the grass where he was finishing doing his thing.  When I bent over to put the harness on, Tracker stepped to the side to let the nanny and buggy pass between the grass and him; this meant I also stepped to the right and immediately realized my right foot was not on the ground but,  like in slow motion, I was on my way into the Bay.  I’d never seen Biscayne Bay, of course, and naturally I never thought about whether the tide was out or in.  That’s wasn’t a small thing, since at low tide the drop would have been about twenty feet – onto cement-like sand and rock. 

So I told myself to let go of Tracker, since it’d be tremendously difficult to get him out of the Bay on a ladder, and I resigned myself to having a swim, just like in a pool.  Indeed, the tide was in and the water was deep, so it really was like falling into a swimming pool.  When I came up, a gentleman who was standing on the sea wall looking down at me yelled, “Virginia, I’m a friend of your husband’s.  How can I help?”  By the way, I was a little embarrassed since I was sure he’d heard the expletive that popped out of my mouth when I got my breath – understandable, but not my normal style.  Bobbing in the water, I looked up and said calmly, “Oh, why don’t we get a ladder so I can climb back up.”  That’s what he did, and I climbed back up to the sea wall, to the applause of a crowd of onlookers that’d gathered for the unplanned entertainment.  What a sight I must have been!  Someone was nice enough to walk with me and Tracker back to my apartment. Tracker had just stayed on the edge watching the show, by the way.  I thought to myself, “Virginia you’ve got to change your clothes pronto and get back out there and walk around.”  And that’s exactly what I did.  You see, Doug, for one thing I didn’t want to get scared and lose my confidence.  And I wanted people to see I was alright and not to worry. 

11/24/2009 8:30:39 PM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Sunday, November 01, 2009

Virginia Jacko and I first met face-to-face on September 14, 2006, although we had talked several times by phone over the prior month.  When my taxi from the airport arrived at the Miami Lighthouse For the Blind and Visually Impaired at 8 a.m. that day, I was feeling uncharacteristically apprehensive.  The purpose of my first visit to the Miami Lighthouse was to officially kick off a major project – we called it the “High-Impact Governing Initiative” – aimed at strengthening the governing role, functions, and structure of the Lighthouse Board of Directors.  In a few minutes I would be meeting Virginia, who had been the Miami Lighthouse’s first blind president & CEO since June 2005, after serving in an interim, pro bono capacity for the prior four months.  Most consultants probably feel a slight tingle of danger at the prospect of working with a whole new cast of characters when beginning a new engagement, but I had an unaccustomed case of nerves when I got out of the cab that morning. 

In retrospect, I realize my trepidation had to do with Virginia’s being blind.  Although I had briefly interacted with a handful of blind people in various consulting engagements over the years, I had never worked closely with a blind chief executive in my twenty-five years of nonprofit consulting. So on the taxi ride from the Miami Airport, I found myself worrying about small things that seem a bit silly in retrospect.  Was the subject of her blindness off-limits, or would it be appropriate to ask her about the history of her losing her sight?  If we walked down the corridor together during my visit, should I take her arm?  During the buffet lunch that was being served in the conference room during my meeting with Virginia and her top executives, should I offer to fill Virginia’s plate?  Not knowing the rules of etiquette really bothered me, since unwittingly committing a faux pas is not my custom, and the last thing I wanted to do was offend my new CEO client.

This account of my meeting Virginia Jacko comes from my newest book, The Blind Visionary, which Virginia and I co-authored.  Due out in January 2010 from Governance Edge, The Blind Visionary tells the extraordinary story of Virginia’s gradually losing her eyesight while serving as a senior financial executive at Purdue University, starting over as a vocational rehabilitation student at the Miami Lighthouse in 2001, and becoming the Lighthouse President & CEO only four years later.  In addition to telling Virginia’s fascinating story, The Blind Visionary provides readers with practical guidance in overcoming whatever obstacles they face on the way to fuller, more satisfying lives and careers.

Be on the lookout for other excerpts from The Blind Visionary in future blogs. 

11/1/2009 10:03:47 PM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Wednesday, September 16, 2009

In my last blog, I talked about my son William’s momentous ’09 summer, which saw him receiving his MBA and law degrees from Case Western Reserve University and marrying his sweetheart Christine.  I also briefly mentioned William’s becoming my business partner in an exciting new venture, Governance Edge.  As president, William is in charge of day-to-day operation of Governance Edge’s publishing and web-based learning programs.  We’ve already brought out two briskly selling books, and we have a new one on the way that tells the fascinating and exciting story of a blind CEO, Virginia Jacko, who is my co-author.  I’ll be describing this new book, which we’re tentatively calling “The Blind Visionary,” in a future blog.

What an experience it’s been thus far working with son and colleague William – always educational, rewarding, and energizing and occasionally a bit stressful.  Governance Edge is without question benefiting from William’s entrepreneurial and technological savvy (Case’s Weatherhead School of Management is a major center for entrepreneurial research and education), as well as his energy and enthusiasm.  With his help, I’m becoming ever more comfortable with the today’s world of hyper-connectivity, with the likes of LinkedIn, Facebook, and Twitter.   I may not be tweeting much yet, but I’m certainly on the verge, thanks to Will’s guidance and pressure.  I certainly clearly see the potential of social networking, especially for widely and relatively inexpensively getting out the word on exciting new products  like “The Blind Visionary.” 

Now, the fact that I’ve been the sole boss who’s used to getting his own way for 20 years has made the transition to a partnership rocky at times, but we’re working out the kinks.  Looking back over the years, I can see a number of decisions that would have benefited from William’s insightful counsel, so I’m sold on the idea of collaboration as we move forward.  Well, theoretically anyway.  The emotional thing does every so often get in the way.  William, who graduated in the top 10 percent of his law school class at Case Western, can hold his own in debate, and he’s not about to back down when he believes his position is sound.  That’s what I need, no question, but now and then his being so challenging throws me on the defensive.  But that’s normal, I assume, and we’re working through the issues.

We did have a funny run-in his first week on the job at Governance Edge.  William and I had agreed on Monday that he needed time to settle in and find his sea legs, without pressure, and that I should step back and give him space, resisting the temptation to hurl “suggestions” his way.  I was sincere, I really was, but I couldn’t resist peppering him with 10 or 11 emails over the next couple of days, sharing my thinking on this and that issue.  Mea culpa!  Will’s response to this unsolicited advice was succinct and a trifle brutal, involving his deft use of the delete key.  I was appropriately chastened, if not completely cured, but I’m getting there, day by day.

I welcome hearing about similar experiences – father-son, mother-daughter, father-daughter……..Oh, and I’d like to know if anyone out there is aware of a 12-step program for recovering bosses!

9/16/2009 9:42:58 PM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Tuesday, August 04, 2009

Only four days from now, my son William will marry Christine Zuniga in a lovely 150-year-old church in Cleveland’s Little Italy neighborhood, just a stone’s throw from the amazing collection of institutions in University Circle, including Case Western Reserve University, where William received his law and MBA degrees this past May, Severance Hall, where the Cleveland Orchestra performs, and the Cleveland Museum of Art.  It will be great to be back in University Circle, which holds many happy memories after my twenty-three years in Cleveland.  William, my daughter Jenny, and I spent many pleasant Saturdays and Sundays strolling through the galleries of that wonderful museum and around the Fine Arts Lagoon it overlooks.  Landing at Cleveland Hopkins International Airport this coming Friday will feel like coming home.

This is a momentous summer for William.  Not only are we going to have a wonderful party this coming weekend, as we celebrate William’s and Christine’s beginning their journey together as husband and wife.  This summer has also seen William make tremendous strides on his way to becoming an attorney-at-law.  It doesn’t seem possible that over five years have passed since William, then working for the Chief Administrative Officer of the City of New Orleans, announced to family and friends that he’d decided to make the law his career.  To be very honest, I was a bit skeptical.  That he had the necessary smarts was obvious, but I wondered if my highly artistic son, who’d excelled in theater and dance at Shaker Heights High School in Cleveland, and who was a fine arts major at Tulane University, really wanted to put himself through the grind of law school.  My memory of my one year of law school was anything but positive, so I was a reluctant cheerleader. 

Well, it turns out that William is an object lesson of what passion married with keen intelligence and abundant tenacity and discipline can achieve.  He busted his butt preparing for the LSATs, posting very impressive scores, secured a handsome scholarship at the Case Western Reserve University College of Law, and he was an academic high-achiever, graduating magna cum laude and being inducted into the Order of the Coif, which is reserved for law students in the top ten percent of their class.  He even added a fourth year to his studies, earning his MBA at CWRU’s Weatherhead School of Management as well as becoming a juris doctor.  As I sat in the lower balcony at Severance Hall this past May at William’s Law School graduation, the tremendous pride I felt was combined with a tinge of envy that my son had found his professional passion so early in his journey.  He is one young man who will leave his imprint, of that I’m 100 percent sure.

I am, by the way, a direct beneficiary of William’s graduate studies at Case Western Reserve.  He’s not only provided me with powerful consulting assistance over the past few months, taking an in-depth look at every facet of Doug Eadie & Company and coming up with a number of valuable recommendations to strengthen product development and marketing, he’s also become my partner in an exciting new venture, Governance Edge LLC.  William, as president, directs the day-to-day operations of Governance Edge, which publishes books and DVDs and offers webinars and other web-based instruction.  More on this creative father-son collaboration in my next blog.

8/4/2009 10:17:59 PM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Thursday, July 09, 2009

In January 2009, I began working on a new book with my co-author, Virginia Jacko, who is president & CEO of the Miami Lighthouse For the Blind and Visually Impaired and one of only a handful of blind CEOs in the United States.  Tentatively titled “The Extraordinary Odyssey of a Blind Visionary,” our book, which Governance Edge will publish in October 2009,  will describe Virginia’s incredible personal and professional journey and provide the reader with practical lessons on leading growth and change, drawing on Virginia’s experiences.  I’m sure you will find Virginia’s story as captivating and inspiring as I did, hearing Virginia tell it over the course of several hours together these past few months.  Beginning as a part-time financial analyst at Purdue University in 1978, Virginia rose quickly through the ranks, becoming a senior financial executive working with the president, provost, and treasurer.  She was stricken with retinitis pigmentosa, gradually lost her sight while working as long as feasible at Purdue, and started all over again as a vocational rehabilitation client at the Miami Lighthouse For the Blind in 2001.  Invited to join the Lighthouse Board of Directors, she eventually became its treasurer, and in 2005 Virginia became the president and CEO of the Lighthouse.  She has been an outstanding CEO, dramatically increasing Lighthouse revenues and expanding and diversifying its programs.

Virginia and I passionately believe that learning to lead and manage your own change and growth is critical to leading a life of fulfillment and deep satisfaction.  Virginia took command of her own change as her sight was slowly but surely disappearing, turning a devastating blow and potential tragedy into a stunning professional rebirth.  Of course, she had a choice.  She could easily have been overwhelmed, retreating to her home, disengaging from the world, bemoaning her cruel fate, but she did the very opposite.  Virginia and I believe that every human being has a choice to take positive action – to embrace change – no  matter how dire the circumstances, and we also believe that Virginia’s story contains a number of practical lessons that you can put to use in your own personal and professional life.

Virginia and I were inspired and influenced by two little but very powerful books that you might want to check out:  Man’s Search For Meaning by Viktor Frankl and How People Change by Allen Wheelis.  Having lost his new wife and his father, mother, and brother in Nazi death camps, where he spent years as a prisoner, Frankl, who went on to a highly successful career in psychiatry, defines meaning in terms of taking action in a particular set of circumstances, no matter how limiting.  Wheelis, who had long suffered from tremendous performance anxiety despite his professional success, focuses on recognizing unconscious emotions as one of the keys to taking action to expand one’s life. 

Working on this new book with Virginia has been a labor of love, and I will share more with you as the manuscript grows in the coming weeks.

7/9/2009 8:13:13 AM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Monday, May 04, 2009
I have very fond memories of growing up in Vandalia, Illinois, a town of some 5,000 people around 50 miles east of St. Louis – at the northern tip of Southern Illinois.  On the square downtown stands the handsomely restored Old State Capital building.  Abraham Lincoln attended sessions of the Illinois General Assembly there, as a young legislator of very modest means from Sangamon County to the north.  Needless to say, I grew up steeped in Lincoln lore.

As the years have passed, and I’ve built a national practice in nonprofit board and CEO leadership, my interest in – and admiration for – Lincoln has grown ever stronger.  One trait of Lincoln’s I most admire (and that I describe in my book Changing By Design) is what I call “true humility.”  A characteristic of the most effective board members and CEOs I’ve worked with over the past quarter-century, true humility is the opposite of being weak and self-deprecating.  The truly humble leaders I’ve known and worked with are, like Lincoln, high-achieving, self-assured, emotionally secure human beings.  But they aren’t by any means arrogant.  Their self-confidence and healthy egos allow them to attract really strong people to them, and, not needing constant ego reinforcement, they are able to celebrate and take full advantage of these strong people, even when they’re critical and challenging.  Doris Kearns Goodwin’s superb book on Lincoln’s working relationship with the members of his cabinet, Team of Rivals, vividly documents this trait in action during the Civil War.

Can a person who doesn’t naturally possess true humility – who tends to need lots of ego reinforcement and who’s threatened by people who challenge him or her – learn the trait? Experience has made me a believer in the capacity of people to grow and change if they really want to, and I’ve seen leaders who have been able to change behavior before they’ve readjusted their feelings.  For example, the CEO of a highly regarded aging services nonprofit confided to me that she had felt really defensive when challenged by some of her staff in a meeting, but that she had managed to hold her tongue and resist lashing out.  She was even able to pay attention to the comments and mull them over later.  Less than perfect true humility, to be sure, but far better than just rejecting criticism out of hand or, worse yet, punishing those who offer it.  I’ve heard similar stories from highly successful CEOs and superintendents all over the country.


I’d like to hear your stories of true humility in action and your accounts of people who have been able to move in that direction, growing beyond their defensiveness and need for ego reinforcement.

5/4/2009 7:27:21 PM (Eastern Standard Time, UTC-05:00)  #    Disclaimer  |  Comments [0]  |  Trackback
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