Traditionally, at the top of the list of qualifications public transit boards specify when recruiting...
transit change management
CEO Andre Colaiace on Access Services Innovation in Response to Covid-19
In my experience, significant, well-planned, and capably executed organizational change is the exception to the rule, for a number of reasons,...
The Change Investment Portfolio: A Practical Tool For Transformational Change Leaders
The November 6 post at this blog features Andre Colaiace, Executive Director of Access Services in Los Angeles County, CA, as a prime example of a...
Traveling the Road Less Traveled: a Conversation with Change Master Ben Limmer
In my book Leading Out-of-the-Box Change (Governance Edge, 2012), I call really significant, self-planned and self-managed innovation and change a...
Donna DeMartino: Playing the Chief Innovation Officer Role With Gusto at San Joaquin RTD
Over the past quarter-century I’ve learned that the public transportation authorities that are really good at getting significant, out of the box...
Beware of Passionate Ownership of Mismanaged Change
“You’re pretty obviously over your head and can’t really understand what we’re doing. Instead of getting people riled up, why don’t you get...