“You’re pretty obviously over your head and can’t really understand what we’re doing. Instead of getting people riled up, why don’t you get...
transit leadership
King Richard III: A Case For Aggressive Image Building
And therefore since I cannot prove a lover to entertain these fair well-spoken days, I am determined to prove a villain and hate the idle pleasures...
Beware of the Emperor’s New Clothes Syndrome
“You’re pretty obviously over your head and can’t really understand what we’re doing. Instead of getting people riled up, why don’t you get...
The Prohibitive Cost of a Weak Board-CEO Partnership
Dave Stackrow and I are pleased to tell you that our forthcoming book, Building a Solid Board-CEO Partnership: A Practical Guidebook for Transit...
Make Sure Your Board Does a Really Good Job of Evaluating Your Performance
The really board-savvy transit CEOs I’ve worked with over the years make sure that their board regularly evaluates their performance, employing a...
Six Hats that Extraordinary Transit CEOs Wear
As part of my transit and nonprofit CEO coaching work over the past several years, I’ve developed six “hats” that – in my experience – really...
Don’t Fall Into the Policy Governance Trap
A year or so ago, I got a call from a transit CEO desperate for help. The year before, he explained, his board had adopted a “policy governance...